For residents of the United States: We currently offer shipping options through USPS, FedEx, and USPS. For international residents: We exclusively utilize FedEx as our shipping carrier. Please note that the shipping carriers mentioned above are subject to change.

We understand that you may have special requests or require faster shipping. In such cases, please don’t hesitate to contact us at info@namsar.com. We are more than happy to accommodate your needs.

Regarding returns and exchanges, the customer is responsible for covering the return shipping costs, unless the item arrives damaged or the wrong item was received.

If you have any questions, feel free to email info@namsar.com, and we would be happy to help you choose the right size.

You can place an order online, by phone, or by email. Please provide us with your product quantities, sizes, and colors, as well as your shipping and payment information.

We accept Visa, Mastercard, American Express, and Discover credit cards, as well as personal and business checks. Online payments are processed through stripe.com.

Many of our items are seasonal and limited – please contact info@shopnamsar.com and we’d be happy to try and find your item for you.

Please carefully package the wrong or damaged item with the original (or a copy of ) receipt. Then, take the item to a USPS location and purchase shipping and tracking. If the item was returned to us without tracking information, and we don’t receive it, we cannot issue a refund. Please include the receipt for shipping costs and we will refund you the cost of shipping. No shipping refunds will be given without a receipt of shipping costs. We will then send the correct item, or a replacement item, at no shipping cost to you.

Order processing times may vary depending on product availability and shipping schedules. We will provide you with an estimated delivery date when you place your order. Namsar will provide you with the exact delivery date.

Minimum order quantities may vary by style, so please contact us for more information.

We do not accept cancellations or modifications to orders once they have been placed. Please double-check your order details before submitting your payment.

If an online retailer has a physical presence in a particular state, such as a store, business office, or warehouse, it must collect sales tax from customers in that state. If a business does not have a physical presence in a state, it is not required to collect sales tax for sales into that state. Since Namsar is located in California, we must collect sales tax from all customers in California (we can’t believe it either). If you are outside of California, we are not required to collect sales tax from you.

We allow back orders on items that we may sell out of. You can expect the ship time to be between 14-21 days.

Yes, we will provide you with a tracking number once your order has shipped.

Please read our shop policy page for more information.

Shipping charges are calculated based on the weight, size, and destination of your order. We will provide you with a shipping quote before we processes your payment.

You can contact customer service by phone, email, or through our website’s contact form.

All of our products are made specifically for each customer’s order. This means that we never have products in stock and each order is crafted just for you.

We may offer seasonal discounts or promotions, so please sign up for our newsletter or follow us on social media to stay updated.

We do not offer customized products at this time.

Yes, we offer expedited shipping options for an additional fee. Please contact us for more information.

All of our products are guaranteed for quality and workmanship. If you have any issues with your order, please contact us so we can discuss further.

We do not charge any order processing fees.

We take your privacy seriously and will only use your personal information to process your order and communicate with you about our products. Please see our privacy policy for more details.

Yes, we offer international shipping to select countries. Please contact us for more information.

Lead times for production may vary depending on style. We will provide you with an estimated lead time when you place your order.